FREQUENTLY ASKED QUESTIONS

  WHEN WILL THE COMPETITION START AND END?

For Australia, the competition will commence 12.01am (AEDT) on 18/01/2021 to 11.59pm (AEST) on 11/04/2021.

  HOW DO I ENTER?

Australian Entrants:

  • Make a qualifying purchase.
  • Collect your purchase receipt;
  • Visit the Website and locate the entry page
  • Fill out and submit the online entry form and upload an image of the
  • Provide all other requested information and click to enter

  SHOULD I KEEP MY RECEIPT/S?

Yes, please keep a physical copy of your original itemised purchase receipt until 16/04/2021 for Australian entrants.

Your purchase receipt must clearly identify where the Qualifying Purchase was made, the product/s purchased (which must be a Qualifying Purchase) and the date of purchase (which must be during the relevant Promotion Period before you submitted your entry).

  Didn't receive or lost a receipt?

Contact us here

  SHOULD I KEEP THE PRODUCT PACKAGING?

Australian entrants: You do not need to keep the product packaging once you have entered the promotion.

  HOW MANY TIMES CAN I ENTER?

You can enter up to 3 times per day, provided you only enter once per Qualifying Purchase, per receipt. Each entry must be submitted separately in accordance with these Terms and Conditions.

  WHAT PRODUCTS CAN I ENTER WITH?

The participating products for Australian entrants are any one (1) of the following specially marked 750mL bottles of Brown Brothers:

  • Moscato;
  • Moscato Rosé;
  • Moscato Sauvignon Blanc;
  • Moscato Chardonnay;
  • Moscato Pinot Grigio;
  • Sparkling Moscato;
  • Sparkling Moscato Rosé;
  • Cienna;
  • Dolcetto & Syrah;
  • Crouchen Riesling;
  • Zibibbo; or
  • Zibibbo Rosé.

  HOW DO I KNOW IF I WIN?

Instant winners will be notfied on screen, the major prize draw winner will be notified by phone call and in writing by email within two days of determination.

  HOW LONG WILL IT TAKE TO RECEIVE MY PRIZE?

You will receive your prize within 30 business days of verification.

  HOW MANY INSTANT WIN PRIZES ARE THERE?

For Australian entrants, there are up to 23,400 instant win prizes available.

  HOW MANY MAJOR DRAW WIN PRIZES ARE THERE?

For New Zealand and Australian entrants, there is 1 x major draw prize.

  WHAT IS THE MAJOR DRAW PRIZE?

For New Zealand and Australian entrants, there is 1 x AUD$50,000 major cash prize.

  WHAT IS THE TOTAL PRIZE POOL?

For Australian entrants, the overall total prize pool is up to AUD$410,000.

  WHERE ARE THE TERMS AND CONDITIONS?

You can find these in the main menu or the footer menu where it says 'T&Cs'.

  CAN I WIN MORE THAN ONCE?

For Australian entrants, there is a limit of 5 instant win prizes per person (except for SA).

  WHAT IS RE-CAPTCHA?

Re-Captcha is a simple way of checking that a person is entering the promotion. This will ensure that eligible entries are being awarded the prizes.

  IS THERE ANYONE I CAN CONTACT ABOUT THE PROMOTION FOR ANY MORE QUESTIONS?

You can contact us here with any questions you may have. We will respond to your question within two business days.